NORVAYA INC respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how we collect, use, and protect information when you visit our website or place an order.
1. Information We Collect
Depending on how you use our website, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order and transaction information
- Website usage information
- Information you voluntarily provide when contacting customer service
Payment information may be processed securely by third-party payment providers.
2. How We Use Information
We may use collected information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Provide customer support
- Process returns and refunds
- Communicate with customers regarding orders
- Improve our website, products, and services
- Prevent fraud and unauthorized activity
- Comply with applicable legal obligations
3. Payment Information
Payments may be processed through third-party payment processors.
NORVAYA INC does not intentionally store complete payment card numbers or CVV security codes on its own systems.
Payment information may be handled directly by authorized payment providers in accordance with applicable security requirements, including applicable PCI-DSS standards.
4. Information Sharing
We may share necessary information with trusted service providers that assist us with business operations, including payment processing, order fulfillment, shipping, website hosting, customer service, security, and analytics.
We do not sell personal information for monetary consideration.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, and improve the customer experience.
You may be able to control certain cookie settings through your browser.
6. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We generally retain customer and transaction information for as long as reasonably necessary to fulfill business, accounting, legal, dispute-resolution, and compliance requirements.
Order-related records may be retained for up to 7 years after the order has been completed, where appropriate for these purposes.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information regarding how your personal information is used.
California residents may also have rights under the California Consumer Privacy Act (CCPA), including applicable rights to request information about personal data collected and to request deletion of personal information, subject to legal exceptions.
9. Do Not Sell or Share
NORVAYA INC does not sell personal information for monetary consideration.
If you have a privacy-related request or concern, please contact us using the information below.
10. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
The updated version will be posted on this website with a revised effective date.
12. Contact Us
For privacy questions or requests, please contact:
NORVAYA INC
729 Penn St, New Bethlehem, PA 16242
Email: help@norvaya.online
Phone: 8149307404
